Travel Checklist:

  • Passport: If you have a valid US or Canadian passport with 6 months validity, no visa is required. If you just possess a green card, you should travel with both your green card and an Indian passport, Still no need for a visa. The passport should be carried if you have a multiple entry visa, and if the valid visa is stamped on the old passport, that should be carried as well.

  • You will receive the immigration form for Mexico during the flight. It must be completed and submitted to immigration. Keep a pen handy, The form can be filled on the flight.

  • Immigration will stamp a section of this form for your safekeeping. Return the form back when you depart the country. If you misplace it, you might have to wait two to three hours for a replacement.

  • Two days before your departure your reservation number and a Moon Palace link will be sent to you through email. Using this link, you may check the status of your reservation.

  • On the FOMAA website, you may enter your flight information. In doing so, you won't need to make a phone call to use the transportation facility from the airport.

  • At the airport, a FOMAA banner will be displayed. The resort only 10 minutes away from the airport. On September 1 and 2, transportation will be provided from 7 am to 10 pm. If you leave or arrive early, transportation will be set up for arrival and departure on different days.

  • Visit the Moon Palace Resort website and upload the passport document. Simply snap a picture with your phone. By doing that, you can avoid wasting at the Hotel by not having to present your passport or other documents.

  • It will also save time to take a picture of the immigration form at the airport and upload it to the resort's website.

  • No longer is there a tax on the foreigner in Mexico. To take advantage of this exemption, a passport copy is required. Alternatively, a 20% tax may apply.

  • There are no fees after checking in at the hotel. Room services are offered around-the-clock and are free of charge.

  • It is advised to bring a swimming suit as the resort is a seaside resort with lots of pools. For Thiruvathira, ladies should also bring green or red blouses.

  • Without a reservation, you are not permitted to enter or exit the hotel. One Cannot arrive early or stay a day late except on reserved days. You wont be permitted to stay in someone else's room either.

  • The wristband that the hotel provided must be given at the lobby in order to obtain the check-out permit. You can leave only if you show it.

  • T-Mobile phone can be used there without any special charge. The resort also has excellent Wi-Fi service. Day passes for AT&T/Verizon phones cost $10 per day. For further information, get in touch with your phone company.

  • Children between the ages of 4 and 12 have access to a dedicated facility and play area. From 8 am to 10 pm, parents may send their kids there without any hesitation.